Statement of Office Policy
1. Purpose: Since most of our patients are referred from other offices where policies may be different, this statement of our policy is made to avoid possible misunderstanding regarding the customary procedures of this office.
2. Physician’s Responsibilities: We believe that the physician has one primary responsibility to his patients, and that is patient care. We will provide outpatient care for your allergies or asthma to the best of our abilities. You must have a current primary care physician as we are not avaible after routine working hours. If you require after hours medical services call your primary care provider or go to an acute care medical facility.
3. Patient Responsibilities: You, as our patient, also have several important responsibilities to assure the best medical care for yourself.
A. Treatment Follow-Through- After your illness has been evaluated and the diagnosis determined, a treatment program will be organized for you. Please carry out this treatment program as prescribed. This may include taking medications in a specific manner, adherence to certain dietary or environmental instructions, and your conscientious attendance for allergy shots and follow-up visits. Please keep your appointments. Do not stop your medications without your doctors approval. Failure to follow your doctors recommendations can result in serious injury or death from your un controlled illness or from your inapproprate use medications.
B. Missed Appointments- Except for unusual circumstances, it is your responsibility to call this office at least one day in advance if you are unable to keep your scheduled appointment. Patients arrive for testing appointments later than thirty minutes after the scheduled time may not be tested. There will be a $25.00 charge for a missed appointment without prior 24-hour notice of cancellation.
C. Financial Responsibility- We may, as a courtesy, bill your insurance. If we have a contract with your insurance company, you may be required to pay a co-payment which will be collected at the time of your visit. If we have no such contract, then YOU remain responsible for this account and payment will be required at the time of your visit.
If you have any questions concerning our office policy, please feel free to discuss them with our office.
ALL PATIENTS ARE ASKED TO HAVE A GENERAL MEDICAL CARE PHYSICIAN OR MEDICAL PROVIDER BECAUSE WE DO NOT PROVIDE PRIMARY CARE AND WE ARE NOT AVAILBALE AFTER ROUTINE WORKING HOURS.